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Marketing Operations Specialist

Are you interested in being a part of an Artificial Intelligence Marketing (AIM) company that is transforming how B2C enterprises engage with their customers; improving customer experience, marketing throughput and for the first time directly optimizing key business KPIs? Do you want to join a startup company backed by the top firms in the venture capital and SaaS industries? Would you like to be part of a company that prides itself on being a meritocracy, where passion, innovation, integrity, and our customers are at the heart of all that we do?

Then, consider joining us at Amplero, an Artificial Intelligence Marketing company that leverages machine learning and multi-armed bandit experimentation to dynamically test thousands of permutations to adaptively optimize every customer interaction and maximize customer lifetime value and loyalty.

To do this, we collaborate closely with our customers to learn about their business challenges, to help develop strategic marketing approaches for solving them, and enable them to deploy these strategies using the Amplero AI Marketing platform at beyond human scale. We are growing our customer base and are looking for a Marketing Operations Specialist to join our Customer Success team.


As an Amplero Marketing Operations Specialist you would: 

  • Be accountable for the successful implementation, day-to-day customer management, and support the success of Fortune 100 clients on the Amplero platform
  • Configure marketing within the Amplero platform UI, working with Amplero’s Engagement Lead, delivery, and data science teams, and client’s agency partners
  • Proactively manage marketing campaigns
  • Identify configuration errors and quickly resolve within Amplero UI
  • Analyze campaign results and provide insight into performance, creative performance, and customer segments
  • Contribute your experience and ideas for the ongoing development of Amplero’s product UI
  • Proactively identify and communicate client’s needs internally and identify opportunities to improve the Amplero platform

We’d love to hear from you if: 

  • You have a Bachelor’s degree in a business or technical discipline (MIS, CS, Engineering), or equivalent work experience
  • You have 1-3 years of professional experience
  • You’re comfortable working with cross-functional teams
  • You’re a ninja at organizing, managing multiple priorities, and project management
  • You consider your verbal and written communication skills a strength
  • You’re intellectually curious and are always wanting to learn more
  • You thrive in high-paced, unstructured, environments
  • You have a high attention to detail and quality orientation
  • You’re proficient with MS Office

Bonus points for:

  • Proficiency with Tableau, Power BI, or reporting and BI tools
  • Ability to extract insights from data
  • Experience with relational databases and SQL queries 
  • Awareness, understanding and curiosity about data science and machine learning

Amplero is an equal opportunity employer and we value diversity. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. 

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